View Products
Get Instant Quote
What's Up?

ORDER FULFILLMENT PROCESS

The ordering process for designs under the 321 promo shall not follow this order fulfillment process. The order process for 321 designs follow the expedited 5-day process where colors are already pre-selected by the customer from the color swatches, and the designs are exactly the same from the 3dwear catalogue.

The order fulfillment process usually takes 18 working days for customer-provided designs. The counting starts after downpayment or after the submission of ready-to-print graphics, whichever comes later. It may take longer depending on the volume and actual load when the order was placed. We follow a 3-step process (Digital Proofing – First Unit Production- Mass Production)  that commences only after receiving iQOT, downpayment, and final graphics:

  1. We will prepare and email digital proof for customer’s approval. Initially, the customer must provide artwork in Photoshop or Illustrator format and it will be converted into ready-to-print digital layout or proof.
  2. We will print on fabric with a scale of 1:25 and email the photo for approval. The customer is advised to view the actual sample fabric color print.
  3. Only after approval of steps 1 and 2 that we make the first unit for viewing on mannequin. This first unit forms part of the order quantity. Any changes in graphics after the first unit shall not be allowed unless the customer pays for it. The customer is also advised to view the first actual unit.
  4. Mass production starts as soon as the first unit is seen and approved by the customer.
  5. Shipment may take 1 to 2 days within the Philippines and 4 to 6 days outside the Philippines.

3-STEP PROOFING EXPLAINED

Ideally, the proofing process shall be completed within a 8-day period, unless the customer requests for further changes or improvements in the design, which may entail adjustment in the production target.

STEP 1 - Approve Digital Proof

The digital proof is the detailed drawing showing all the specifications like colors, fonts, graphics, logos, seaming, thread, etc. A rotating 3D view shall also be shown. The digital proof shall be prepared by WillixSports artists and shall be emailed to the customer within 4 days after receiving the artwork files or instructions about the design.

STEP 2- View First Unit

The first unit is done only after the digital proof and color test print are approved. This first unit already forms part of the order. It is shown to the customer for appreciation before the mass production, in case there are last-minute changes that can not be avoided.

If the customer still wants to make changes, he will already pay for this first unit and will have to approve again the digital proof while skipping the sample fabric print process. Once the digital proof is approved for the changes, we will then proceed with the mass production immediately.
​

STEP 3- Allow Mass Production

Only after the customer agreed with the first unit that we proceed with the mass production.

Visit our affiliate websites:

Exclusive for sportswear 

Exclusive for banners

Exclusive for sportswear dealers

Level 3, Unit 04A Estancia Expansion Mall, Capitol Commons, Pasig City
Mobile –  0916-6984321 (Globe) / 0923-7179993 (Sun)
Landline: PLDT – 4231534
Operation Hours: 10am – 8pm.